Frequently Asked Questions
Q. Are the tickets perforated? A. Yes. There are 2 parts to our tickets; the body and the stub. The overall ticket is 5.5" long of which the stub is 1.75" long.
Q. Do I have to print a minimum quantity of tickets? A. Yes. 150 is our minimum order quantity.
Q. Is there a set up charge for General Admission tickets? A. No.
Q. Is there a set up charge for Reserved tickets? (reserved tickets have assigned seats. E.G. Row A Seat 1, Row A Seat 2 etc etc) A. Yes. There is a one-time charge of £50.00 for reserved seating. If you're a venue that has multiple events with the same seating manifest, you would only pay this fee once.
Q. If I want to print 500 tickets, can I get 250 General Admission tickets in Red and 250 VIP tickets in Blue? A. Yes, and there is NO additional charge for orders of 250 tickets or more. However, to stay at the same cost per ticket, you may ONLY change the date, the time and the section (E.G. VIP instead of General Admission). The first colour change is free. There is a £5.00 charge for each additional colour change.
Q. Can I see a proof before I pay for my order? A. No. You'll receive a proof to review by email approx 2 hours after you've paid for your order.
Q. Is every ticket numbered? A. Yes. We have unique serial numbers in two locations on the back of the tickets -- one on the stub and one on the body. We can also print any series of unique ticket numbers on the front of the tickets.
Q. What anti-counterfeiting, security features do your tickets have?
- Tamper Proof Design
- Serial Numbers
- UV/Black Light Ink
- Coin Rub Ink
- Bar Code Security (optional)
- Hologram
- Sequential Numbering
Q. How are the tickets shipped? Are they in a book? A. No. The tickets are individually cut and usually shipped in stacks of 100. However, the size of each stack is determined by the total number of tickets you order. We don't need to put them in books as each ticket is numbered and it's easy to keep inventory and determine which tickets have been sold/distributed.
Q. Do you sell the handheld blacklights to help verify the tickets we take at the door? A. Yes, for only £10.00. You can order online.

Q. Is there a disclaimer printed on the back of the tickets? A. Yes. You can read it here. Click on the image below to view the back of our tickets and the many security features.

Q. Do your prices include VAT? A. Yes.
Q. I'm a promoter and print tickets regularly. Can I set up an account with you? A. Yes. Just submit your first job then call us toll free at 0800-011-2894 to set up your account.
Q. Can I print a logo or a graphic on the front of the ticket? A. Yes. It should be a simple black and white logo, without shading. Ideally, you should submit it as a monochrome .PCX file, but you can also submit it as a .JPG or .GIF. To test, first GREYSCALE your image, then reduce it to 2 colours. (view sample)
Q. How do I know someone won't call you and try and duplicate my tickets? A. Each order is individually processed by a live human being and serial numbered. An order can never be duplicated. Only the individual who placed the original order can request a reprint, or print additional tickets.
Q. Do you print raffle tickets? A. Yes! (And No!) Our tickets are perforated, and both the stub and the body are numbered, so they could be used as raffle tickets, even though they don't look like your 'typical' raffle ticket. (view sample)
Q. Can I print a logo/art/text on the back of the ticket? A. No. Our stock is pre-printed and therefore we don't currently offer printing on the rear of our tickets.
New! Lower Ticket Printing Prices
| Quantity | Price UK £ | | 150-2499 | £0.10 each | | 2500-4999 | £0.08 each | | 5000-9999 | £0.07 each | | 10000+ | £0.06 each |
| | Contact Us
Call 0800-011-2894
9:30am - 5:30pm GMT Monday to Friday
We're closed Saturday and Sunday We are also closed on holidays. For a complete list click here Contact Royal Mail You can visit them online at www.royalmail.com
Shipping Information
We offer delivery by Royal Mail. Royal Mail Special Delivery - £7.64 - up to 350 tickets by Royal Mail Special Delivery
- £9.40- 351 to 700 tickets
- £11.75 - 701 - 1000 tickets
- £17.62 - 1001 - 1500 tickets
- £23.50 - 1501 - 2000 tickets
- The cost of shipping 2001 tickets or more will be determined by the quantity and delivery address.
Payment Options
We accept:
Visa, MasterCard, American Express, PayPal, Maestro (Switch), Visa Debit, and Solo.
How To Order
- Use our new online design tool.
- Create an account to store your information
- Layout your ticket and view an exact proof online
- Submit your order and we'll send you your tickets!
Specifications
Tickets are 5 1/2" long x 2" wide, printed on 4 color, approx 90lb stock and feature
- Tamper Proof Design
- 2 Part with Perforated Stub
- Serial Numbers
- UV/Blacklight Ink
- Coin Rub Ink
- Bar Code Security
- Hologram
- Sequential Numbering
- Your black/white logo on the front of the ticket
To qualify for same day shipping order must be paid for by 1pm GMT
Set Up Fee
- No set up fee for General Admission events
- One time set up fee for reserved / assigned seating events. This charged will be waived on your future printing orders if you use exactly the same layout: £20.00
Same Day Shipping
Orders must be paid for 1:00PM GMT to qualify for same day shipping.
Cancellation Policy
All Sales Are Final. Once we have begun to prepare your proof there is a £20.00 cancellation fee
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